Return Policy

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Service Nature

Craftediflamear provides computer assembly consultation and assistance services. Our services consist of expert guidance, advice, and support for computer assembly projects.

Return Period

For consultation services, you may request a refund within 14 days of the service completion date, provided that the service has not been fully utilized. Refund requests must be submitted in writing to our contact email.

Service completion is considered when we have delivered the agreed-upon consultation, guidance, or support as outlined in your service agreement.

Return Conditions

To be eligible for a return or refund, the following conditions must be met:

• The request is made within the specified return period
• The service has not been fully completed or utilized
• A valid reason is provided for the return request
• The return request is submitted in writing via email
• You have not violated any terms of service or engaged in fraudulent activity

Return Shipping Costs

Since we provide consultation services rather than physical products, there are no shipping costs associated with returns. However, if you have received any physical materials as part of your consultation service, you may be responsible for return shipping costs unless the return is due to our error.

Return Process

To initiate a return or refund request, please follow these steps:

1. Contact us via email at customerY3mxs9K1m with your return request
2. Provide your name, service order details, and reason for return
3. Wait for our response confirming receipt of your request
4. We will review your request and respond within 5-7 business days
5. If approved, we will process your refund using the original payment method

Refunds will be processed within 10-14 business days after approval, depending on your payment method and financial institution.

Non-Returnable Items

The following services or circumstances are generally not eligible for return or refund:

• Fully completed consultation services that have been fully utilized
• Customized consultation plans that have been specifically tailored to your requirements
• Services that are time-based and have already been delivered
• Any digital products or materials that have been downloaded or accessed
• Requests made after the specified return period has expired

Exceptions may be made in cases of service errors, technical issues, or other circumstances at our discretion.

General Legal Requirements

This Return Policy is designed to comply with applicable consumer protection laws in Australia, including:

• Australian Consumer Law (ACL) requirements
• Consumer guarantee rights for services
• Fair trading obligations

Nothing in this policy affects your statutory rights as a consumer. You may have additional rights under Australian Consumer Law that cannot be excluded or limited.

Order Cancellation Policy

You may cancel a scheduled consultation or service order under the following conditions:

• Cancellation requests made at least 24 hours before the scheduled service time will receive a full refund
• Cancellation requests made less than 24 hours before the scheduled time may be subject to a cancellation fee of up to 50% of the service cost
• Cancellations after the service has begun are subject to our standard refund policy
• Failure to attend a scheduled consultation without prior notice may result in forfeiture of the service fee

Cancellation requests must be submitted in writing via email to customerY3mxs9K1m and include your order details and reason for cancellation.

Refund Procedure

Once your return or refund request has been approved, we will process the refund as follows:

1. You will receive an email notification confirming the approval of your refund
2. We will initiate the refund process within 2-3 business days of approval
3. The refund will be processed to the original payment method used for the purchase
4. Refunds typically appear in your account within 10-14 business days, depending on your financial institution
5. You will receive a confirmation email once the refund has been processed

If a refund to the original payment method is not possible, we will work with you to arrange an alternative refund method.

Component Returns

Craftediflamear provides consultation services only. We do not sell computer components. Any component returns or refunds must be handled directly with the retailer or manufacturer where you purchased the components.

Service Modifications

If you need to modify your consultation or service requirements, please contact us as soon as possible. We will work with you to accommodate reasonable changes. Modification requests may be subject to additional fees depending on the nature and extent of the changes.

Disputes

If you have any concerns or disputes regarding our services or this Return Policy, please contact us directly. We are committed to resolving any issues in a fair and timely manner. If we cannot resolve a dispute through direct communication, you may have the right to seek assistance from consumer protection authorities or pursue other legal remedies available under Australian Consumer Law.

Contact Information

For questions, concerns, or to initiate a return or refund request, please contact us:

• Email: customerY3mxs9K1m
• Contact form: Visit our contact page

We aim to respond to all return and refund requests within 5-7 business days. For urgent matters, please indicate this in your email subject line.